The vacancy has clear responsibilities and requirements but lacks compensation details and technical specifics.
Job description
Kontur is a company that provides various business services, including banking solutions.
Responsibilities
- Undergo paid training to learn about Kontur's services and products.
- Assist clients via phone, email, and chat without selling services.
- Check account opening applications for completeness and quality.
Requirements
- Experience in customer support or banking.
- Proficient with computers.
- Strong verbal and written communication skills.
- Ability to work with a large knowledge base and find answers quickly.
- Calm under pressure and able to steer conversations constructively.
- Client-oriented and committed to high service levels.
About Контур
Контур is a Russian IT company that develops software products for business automation, including electronic document management systems, reporting tools, and videoconferencing services. It is a subsidiary of Gazprombank.