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VIP Manager

· remote
igamingsupport CRMExcelGoogle Sheets
5.0
AI Score
Job description
Seeking a VIP Manager with over 2 years of experience in client management and retention for a remote role in the iGaming industry.
Requirements
- Over 2 years of experience in client management and retention. - Knowledge of player lifecycle: acquisition, engagement, retention, reactivation. - Experience with VIPs: personalized offers, building long-term relationships. - KPI management: deposits, bets, ARPU, churn risk. - Player behavior analysis: segmentation and data-driven targeting. - Tools: CRM, basic Excel/Google Sheets. - Polish language proficiency: B2+. - English language proficiency: B1+.
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