VIP Relationship Manager, CIS (Russian Speaking)

## Who We Are At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom. OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves. Across our multiple offices globally, we are united by our core principles: *We Before Me*, *Do the Right Thing*, and *Get Things Done*. These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er. OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more.

## What You'll Be Doing - Serve as a key point of contact for a portfolio of actively trading VIP clients, supporting their day-to-day needs and inquiries. - Proactively identify and prospect new VIP-tier clients through outreach, events, and referrals — owning the full sales cycle from lead to onboarding. - Build and maintain strong client relationships through consistent communication, understanding client goals, and delivering tailored solutions. - Guide clients through OKX's product suite, VIP tier structure, fee benefits, and platform updates. - Drive VIP upgrades and upsell relevant product configurations to grow revenue from your client base. - Support revenue targets by identifying growth opportunities within existing accounts and converting new high-value prospects. - Collaborate with Product, Engineering, and Marketing teams to relay client feedback and support platform improvements. - Participate in regional online and offline events, activations, and business development activities. - Monitor competitor activity and market trends, sharing insights to sharpen OKX's VIP value proposition. - Operate in compliance with company guidelines and regulatory requirements.

## What We Look For In You - 1–3 years of experience in sales, business development, or account management — ideally in crypto, finance, FX, or a related field. - A genuine hunger to sell: comfortable with outreach, pitching, and closing. - Basic understanding of trading products; familiarity with crypto exchanges or derivatives is a plus. - Strong interpersonal skills — you build trust quickly and communicate clearly. - Organised and able to manage multiple client relationships and tasks simultaneously. - Comfortable with data: can track your pipeline, analyse client activity, and report on performance. - Open to business travel across CIS, MENA, SEA, or other regions as needed. - Fluent in English and native Russian is a must.

## Perks & Benefits - Competitive total compensation package - L&D programs and Education subsidy for employees' growth and development - Various team building programs and company events - Comprehensive healthcare schemes for employees and dependants - More that we love to tell you along the process!

OKX is a leading global cryptocurrency exchange founded in 2017, offering spot and derivatives trading, Web3 solutions, and a digital wallet. The platform supports over 300 cryptocurrencies and ranks fourth in daily trading volume, with recent expansion into tokenized securities trading in partnership with the NYSE parent company.