The vacancy is well-structured with clear responsibilities and compensation, but lacks details on tools and company links.
Job description
Hi, we’re MoonPay. We’re here to onboard the world to the decentralized economy by making digital money move as universally and effortlessly as the internet.
Why?
Because crypto, stablecoins and blockchain aren’t just technologies. They’re tools for global financial empowerment. They give people and businesses more control over their money, their digital assets, and their future, opening access to legacy financial systems that have been out of reach for many.
What we do
MoonPay is a unified payments platform for digital currency. We make it easy for anyone, anywhere, to buy, sell, swap and pay in digital currencies as easy as sending an email. That simplicity is intentional, our focus is reducing complexity so people can participate confidently, without needing to be crypto experts. We power the entire flow between fiat and crypto end to end, with compliance, identity checks, fraud prevention, and settlement all built in. This end-to-end approach reflects how we work internally: with accountability, rigor, and trust built into everything we ship.
Proven at scale
Trusted by over 30 million customers and over 500 ecosystem partners, our secure, enterprise-grade platform is driving mainstream crypto adoption worldwide. Behind those numbers are millions of real people and organizations relying on MoonPay every day.
We collaborate with innovative brands and projects to build secure, scalable solutions for a blockchain-powered future. This is an opportunity to help shape systems, not just scale them. And we’re committed to doing it right. Fully licensed in the U.S. and regulated across the UK, EU, Canada, and Australia, because trust and compliance are non-negotiable.
But we’re just getting started. We’ve launched a consumer app that makes crypto accessible, intuitive, and usable for everyone, and it’s growing fast. We’re iterating every day to make it the best it can be.
If you believe financial freedom should be for everyone. If you believe in building a fairer, more open financial system - we want you with us. To build systems that benefit all, we need contributions from all, regardless of background.
Come build the future of payments and the decentralized economy with MoonPay. Let’s make financial freedom and autonomy the new normal.
Responsibilities
- Own end-to-end operations of our London MoonBase, from daily facilities management to long-term space planning
- Serve as primary liaison with onsite teams (building management, housekeeping, security) and external vendors, resolving issues swiftly via the facilities ticketing system
- Keep all communal areas — kitchens, meeting rooms, collaboration spaces — consistently stocked, clean, and functioning
- Administer global access controls across MoonBase locations, including events and lunch allowances
- Manage vendor relationships and contracts, driving value and accountability across all supplier partnerships
- Oversee all global MoonBase locations outside of NYC, supporting office operations, moves, renewals, new setups, and closures in partnership with other teams
- Own global event planning and execution with the NYC Office Manager- spanning team socials, leadership offsites, and company events across all locations
- Lead MoonPay's UK Health & Safety programme, ensuring full legislative compliance and proactively closing gaps
- Take on ad hoc projects and operational initiatives as MoonPay continues to scale
Requirements
- Proven experience in office and/or facilities management, ideally supporting both onsite and distributed remote teams
- Strong working knowledge of UK health & safety legislation and regulations, with hands-on experience driving compliance programmes
- Background in events coordination and have successfully delivered both intimate team experiences and large-scale company events
- Operate with a high sense of urgency — respond fast, take action, and follow through without needing to be chased
- Exceptionally organised, with sharp attention to detail and a proven ability to juggle multiple workstreams simultaneously without dropping the ball
- Communicate with clarity and confidence — in writing, in meetings, and with senior stakeholders
- Exercise strong business judgment, balance competing priorities effectively, and know when to escalate versus when to just get it done
- Build rapport quickly and naturally with internal teams and external partners alike
- Crypto-curious — genuinely interested in the space and excited to be part of it
- Comfortable with occasional travel to support global MoonBase locations and events
Conditions
- Competitive salary package
- Equity package: All employees have ownership at MoonPay
- Pay for performance equity bonus: Those who drive outsized outcomes receive outsized rewards
- Moonshot award: Exceptional impact recognition with a $250,000 equity grant for 10 employees twice a year
- Unlimited holidays: Autonomy to choose when to work
- Hybrid working schedule: Work fully remotely or at your nearest Moonbase
- Private Healthcare benefits
- Enhanced parental leave
- Annual training budget
- Home office setup allowance
- Remote working allowance
- Monthly budget for products and zero fee crypto transactions
- Employee referral programme: Refer great people to receive 10K in USDC
- Regular remote company offsites
About Moonpay
MoonPay is the leading Web3 infrastructure company that onboards the world to Web3 by providing end-to-end solutions for crypto payments, enterprise-scale smart contract development, and digital asset management. They enable easy handling of crypto payments, powerful smart contracts for businesses, and digital asset management, powering Web3 experiences for iconic brands. Their engineering teams focus on areas like crypto/payments, KYC, core product, DeFi trading, on-chain asset delivery, and monetization.